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Conditions of use

 Terms & Conditions: 

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.  All users of this site agree that access to, and use of, this site are subject to the following terms and conditions and all applicable laws in effect now and in the future. If you do not agree to these terms and conditions, please exit our site.  By using the site, you agree that you are at least 18 years of age.

By purchasing our products you identify yourself to be at least 18 years old or of legal smoking age in your country.

The price of the goods ordered will be the price shown in $US. The cost of arranging delivery and purchase price will be clearly displayed on the checkout page before the customer commits to the order.

Lifestyle Vapor, LLC reserves the right to conduct business with only those parties that they deem fit, and to refuse service to anyone for rude and obnoxious behavior, misrepresentations of any kind, violations of general internet policies such as spam and / or continual customer complaints for products and / or services offered.

Lifestyle Vapor, LLC's mission is to provide premium products and exceptional customer service.  If you are not satisfied for any reason, please contact us directly and immediately so that a remedy may be established.

Lifestyle Vapor, LLC reserves the right to change or modify its Terms & Conditions, FAQs,  and/or Products and Pricing Structure at anytime without prior notice.  We will honor all paid-in-full transactions; that is products ordered or on back-order, at the agreed-upon purchase price, should such a change occur between payment and fulfillment.

In no event shall Lifestyle Vapor, LLC be held liable for any consequential, direct, indirect, incidental, punitive, or other damages whatsoever due to the use or misuse of our products.  Lifestyle Vapor, LLC makes no claim that our products are for smoking cessation, nor a cure for smoking / nicotine addiction.  If you wish to quit smoking or discontinue the use of nicotine related products, we strongly advise you to consult your personal physician.

When you place your order it will be assumed that you have read and agreed to these terms and conditions. 

Orders:

When you place an order online, Lifestyle Vapor, LLC will acknowledge and confirm the receipt of your order via email.  There may be certain orders that we are unable to accept and / or fulfill, and we must therefore cancel or reverse the transaction.  Lifestyle Vapor, LLC reserves the right, at its sole discretion, to refuse or cancel any order for any reason.  Some situations that could result in your order being cancelled include: limitations on quantities available for purchase, limitations imposed by our hardware or software suppliers, errors in pricing or product information, legal restrictions or restrictions in shipping to foreign countries, or problems identified by our banking processor’s risk management, credit and fraud avoidance department. We may also contact you via phone or email for additional information or verification prior to accepting or fulfilling any order.  We will contact you by phone or email if all or any part of your order is cancelled, on back-order, or if additional information is required to accept your order.

Shipping: 

In-stock orders are normally shipped from our location within 24 hours of receipt of your purchase.  If there is a delay of over 24 hours in shipping your order, you will be notified.  The Shipping Time is the number of business days for delivery once the order has been processed, packed, and shipped.  We ship all orders within the USA via USPS Priority and Priority Flat Rate.  Approximate shipping times are 3-5 business days. 

There  are  mandatory  restrictions  on  shipping  some  products  to  international destinations, and different shipping providers and rates will apply based on the weight and the shipping options you choose.


Lost / Delayed Packages:  Once an item is shipped from our location and a tracking number has been provided, it is the USPS or other transit carrier, and not Lifestyle Vapor, who will be held responsible for receipt of your package.  Although we will do everything we can to assist you in tracking and receiving your package, we cannot be held liable for damages or lost items after your package has left our care, custody and control.  Please contact us if your order has not arrived after the maximum shipping days, and we will assist you to initiate, or internally initiate a trace on your package.

Warranty & Returns Policy: 

Your complete satisfaction with our products is vital to our success, and we stand behind our quality guarantee.  We offer a 3 month prorated warranty for manufacturer's defects of the battery.

The normal lifespan of an atomizer is widely dependent upon use and care, and atomizers can be “burned out” due to vaping a dry atomizer, prolonged or repeated overheating, or dropping / falling on a hard surface. Because of their inherent fragile nature, there is NO warranty against glass breakage or leaks for glass atomizers or tanks. 

Because the integrity of our liquid is compromised after purchase, we do not accept returns or offer refunds for liquids that have left our care, custody and control. 

All claims of manufacturer defects MUST be reported to Lifestyle Vapor, LLC within the timeframe stated above to be eligible for return or exchange.  Because all electronics are delicate, we cannot be responsible for equipment malfunctions due to misuse, abuse, or water damage.  Please treat your electronic cigarette with care, similar to a cell phone or camera.    

Any customer who is unhappy with the performance of their product and is requesting a replacement must notify us in writing within the above stated time frames from receipt of their order, stating the nature of the dissatisfaction, and a request for replacement.  The device must be returned in good condition to Lifestyle Vapor, LLC at the customer's expense, except as stated above.  Returned orders will be inspected for damage, and if the products are undamaged by the customer, Lifestyle Vapor, LLC will mail a replacement within 48 hrs of receipt of the returned goods.  No returns of used items are accepted after the above stated time frames; however, Lifestyle Vapor, LLC, at its sole discretion, may offer a reduced price or prorated price reduction for replacement of damaged or defective equipment after warranty expiration, with the intent of developing a satisfied customer.


If you need to return an item, simply email us; returns@lifestylevapor.com with the purchase date, which products you wish to return, and the reason for the return.  All requests MUST be in writing.  We will confirm eligibility within the terms of our Policy above, notify you via e-mail, and again notify you via e-mail of your refund or replacement shipment once we've received and processed the returned item. 

Commitment to Privacy:   

Our Commitment To Your Privacy:

Your  privacy  is  important  to us and we will never sell your information to any third party.  To better protect your privacy, the following notice explains what information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

We collect certain information from you when you register on our site or place an order.  When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.  You may, however, visit our site anonymously.

The information we collect from you may be used in the following ways:

To personalize your experience (your information helps us to better respond to your individual needs).

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

To improve customer service (your information helps us more effectively respond to your customer service requests and support needs).

To process and fulfill your transactions and orders.

To send periodic emails.  The email address you provide for order processing, may be used to send you information and updates pertaining to your order, to send occasional company news, updates, new product or service information, etc.

Protecting your information:

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, except for the express purpose of delivering the purchased products or services requested.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.  Non-personally identifiable (aggregate) visitor information may be provided to other parties for marketing, advertising, or other uses, at our sole discretion.

We implement a variety of security measures to maintain the safety of your personal information when you place an order.  We use a secure server, and all sensitive personal and credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment gateway providers’ database.  Your sensitive information is accessible only by those authorized with special access rights to such systems, and who are obligated to protect your confidential information.

After a transaction, your private information is not stored on our servers or retained by Lifestyle Vapor, LLC.  You will need to re-enter your payment information with each new transaction.


Third party links:

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act:

We  are  in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act).  We do not collect any information from anyone under 13 years of age.  Our website, products and services are directed ONLY to people who are at least 18 years or older.

Online Privacy Policy:

By using our site, you consent to our privacy policy.

If we change our privacy policy, we will post those changes on this page, and / or update the Privacy Policy modification date below.

Warnings:

Liquids Warning: 

 

Nicotine Vaping Liquid is sold only to adults, and bottles do not have child-proof caps. Keep out of reach of children and away from pets! People with heart conditions should consult a physician before use. Pregnant women are not recommended to use nicotine.  Liquids, unless otherwise specified, contain nicotine which is a poison.  They may be harmful if swallowed.  If spilled on skin, wash off immediately with cold water.  If ingested, contact your physician immediately.  Should you experience any side effects as a result of using this product, stop immediately and consult your physician.

 

Battery Warning: 

 

All re-chargeable batteries are very sensitive to charging characteristics and may explode or burn if mishandled. Always charge your battery on a fire-proof surface.  Never leave charging batteries unattended; never place batteries in direct contact with heat source or prolonged, direct sun exposure.

Never continue to use an e-cigarette type device if the battery gets hot.  The battery is the lower half of the e-cigarette, located under the activation button.  It is normal for the atomizer, located above the activation button, to become warm with use.  If your battery becomes hot to the touch, or if it begins smelling: IMMEDIATELY DISCONTINUE USE. Remove the atomizer and allow the battery to cool down completely in a safe environment (a non-fire hazardous place outside, where you can keep an eye on it,  is preferable), and then dispose of the battery properly or return it to us if it is within the warranty period.

Lifestyle Vapor, LLC is not responsible for any damage incurred due to any modification of the batteries or chargers in any manner.  We are not responsible for any damage caused by misuse or mishandling of batteries and chargers.  All batteries (not just e-cigarette batteries) are combustible and must be handled with reasonable care, as you would with any electronic device.  

 

Terms and Conditions of the APV (Advanced Personal Vaporizer) and Accompanying Batteries and Atomizers

 

Advanced Personal Vaporizers:

 

Never put a mod in your pocket, purse, or anywhere else that can make the mod unintentionally activate.  Be sure to lock your device when not in use to prevent accidental overheating.

 

Never "stack" (use two or more batteries) in you APV.

 

Use caution when storing mods - we recommend storing the battery in a non-conductive battery case.

 

Never submerge the device or battery under water, or expose to excess moisture. 

Avoid over-tightening atomizers, cartomizers, or tanks onto the threading of the device.  "Finger-tip tight" is all that is required to make a good connection to the device. 

Mod Batteries:

Ensure that the battery pipe is not over-tightened onto the battery - this may lead to battery malfunction.  Do not short circuit - it will release tremendous current. 

DO NOT fully discharge battery before recharging.  This may cause the battery to overheat and / or malfunction.  Recharge empty batteries (resting voltage ~3.6 V) as soon as possible.  Leaving batteries in a discharged state will cause irreversible damage (capacity / cycle loss).  Never leave a charging battery unattended. 

Do not dispose of battery in fire. 

Do not leave batteries in vehicles. 

Do not carry batteries in your pocket, purse, or anywhere else that can make contact with other metal objects. 

Discontinue use of a battery if it looks worn, the outer wrapping is torn, if it becomes warm or hot, or it is acting unusual. 

RDAs (Rebuildable Dripping Atomizers): 

Mechanical mods have no "automatic shut-off".  Holding the firing mechanism for an extended period of time (longer than is required for a single draw) will cause the atomizer to become extremely hot and may cause burns.  Be sure to lock your device when not in use to prevent accidental overheating.

We do not recommend the use of an 18350 battery on a dual coil dripping atomizer - it can cause the battery to overheat and / or malfunction, and may cause injury. 

The dripping atomizer greatly intensifies nicotine levels in e-Liquid.  When using an RDA, it is strongly recommended to keep nicotine strength below 8 mg. 

The following is an excerpt written by a verified member and forum manager of the E-Cigarette Forum (e-cigarette-forum.com). This is by no means inclusive of all warnings, and we strongly suggest that you do further research on mechanical mods / rebuildable atomizers prior to purchase. 

"Please note very carefully that rebuildable atomizer coils and wicks have known risks.  Rebuildables are for experts, not average or beginner vapers with no multimeter or knowledge of how to use a meter, or when  meter must be used, or how electronic devices work.  These materials cannot safely be used by the inexperienced or those without basic knowledge of electronics. 

A rebuildable coil / wick MUST be tested carefully with a meter before it is used.  If it is not tested, it may damage the device it is used on.  No new coil / wick should be used on an electronic device until known to be safe.  These items destroy electronic devices if faulty. 

These items have inherent risks and may go faulty at any time, even if they were originally in good working order.  This is a known issue."

In no event shall Lifestyle Vapor, LLC be held liable for any consequential, direct, indirect, incidental, punitive, or other damages whatsoever due to the use or misuse of our products. 

This policy was last modified on 2/14/14 by Lifestyle Vapor, LLC.  All rights reserved.  info@lifestylevapor.com

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